Video Interviews
- If your interview is via video web, before the interview, test the video and audio on your computer. Make sure that you have a good internet connection.
- If the interview is via video make sure you dress as you would for an in person interview.
- Maintaining good posture and eye contact during a video interview is important to appear professional and set the candidate at ease. This exudes confidence and helps to form a positive first impression of you. It may require adjusting your computer or workstation to avoid slouching.
- Have a copy of your resume and/or notes available for quick reference.
- Ensure there are no children, pets, TV’s or other noises in the room that could cause background noise or distraction.
- Speak into the mouthpiece. While this sounds logical, it can be forgotten if you are checking a file at the same time. If taking notes electronically, inform the client or candidate that they may hear typing as you take notes during your conversation.
- Do NOT chew gum, drink or eat while talking or allow any activity in the office to distract you.
- Smile. Use a warm tone of voice. A smile cannot be seen but it does change the interest and enthusiasm of the conversation. Enthusiasm is contagious.
When Answering Questions
Listen.
Listening skills are as important as speaking skills. You should talk 30% (asking good questions) and listen the remaining 70% of the time.
Be concise.
Use short words and avoid waffling. Avoid over-answering. Make your answers colorful but not lengthy.
Be positive.
Have the courage of your convictions. . Never say “possibly,” “maybe,” “I think that could be.” Instead, say “yes,” “certainly,” “always,” “of course!”
Be natural.
Be yourself, pleasant and businesslike. Avoid adapting a telephone persona. It is contrived and sounds that way at the other end.
Be determined.
Make it clear that you want the job, even if you are given information in the interview that sheds a new light on the role. Be positive, then evaluate the opportunity again after the interview.
Be Accurate.
It is ok to pause for thought, and it is ok to admit if you do NOT know the answer.
Avoid making any negative remarks about your current employer, past employers, or colleagues.
Sell yourself to the interviewer but without exaggeration or lies. You are there to market yourself, “blow your own trumpet” and explain why you would be right for the role but do not come across as arrogant.
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